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surprice turkey - bodrum airport car rental companies

surprice turkey depot information

Surprice Turkey Rental Terms for travel between 01-Sep-2019 and 31-Dec-2024

Drivers Age and Driver License Requirements
The minimum age for renters on economic car categories is 21 years old.
The maximum renters age for economic car categories is 65 years old (65+ years old must pay elder fee: 10 euro per day)
The minimum age for renters on luxury car categories and minivan (MercedesVito&VWCaravelle) is 24 years old.
A valid Driving License is required
A valid passport ID may be required (if its written in Roman alphabet)
When collecting a car from our car rental supplier the principal driver & any additional drivers will need to provide a full driving license in their name


Your Rental Includes
Unlimited kilometers
Collision Damage Waiver
Theft Protection
Sales Tax
Unlimited kilometers
24h road assistance
Contract Fee
Free car parking near the airport
Deliveries / Collections on Christmas and First day of the year
Out of hours free of charge


Your Rental excludes
Fines, toll fees & parking charges
Administration fees for fines: 5 euro(VAT included)
Administration fee for damage: 50 euro(VAT included)
Key, documents loss,
Fuel
Costs for requested extras or extras purchased locally (charged locally)
Damage to tires, tire rims, glass, rear window mirrors, clutch, vehicle interior, flat tires, vehicle underside.


Fuel Policy
All vehicles are supplied with full to full or same to same tank (fuel in the car should be On the same condition as the customer receives). The customer will be charged for the missing fuel and no refunds for the unused fuel are given. Charge for Missing Fuel is 1,40 euro per liter (VAT included).


Other options & fees
Please note that charges made at the location for any extras or fees will be a subject to any applicable sales taxes &location
taxes/fees.


Insurance
All Vehicles are provided with CDW (Collision damage waiver) and TP (theft protection) in and outside Turkey.
Collision damage waiver. Amount coverage of TPL is 250000 euro and PAI is 50000 euro.

Full collision damage waiver and full theft waiver are included with an excess of between 275 Euro and 850 Euro (except the rules above described in the paragraph not included in the rental. If the renter drive under the influence of drugs or alcohol you may be liable for the total costs of damage, in case of an accident. Please check the agreement before you take the rented car for exact exclusions and note that some options we can provide you locally in order to reduce your risk. Please do not hesitate to contact us for any further information.


All rates include CDW (VAT included):
Euro 350-(EDMR, EDAR, EDMD)
Euro 500-(CDMD, CDAD, CDMR, IDMD, IDAR, IDAD)
Euro 650-(SWMD, SFMD)
Euro 850-(SFAR)
Euro 1000-(SVMD,S VAD)
Euro 1350-(LVAD)
• In case of DAMAGE  police report is mandatory

There is an opportunity to purchase a super insurance to minimize the excess to 0 per day depending on a car group (VAT included):

(EDMR,EDAR,EDMD): 10 EURO
(CDMD,CDAD,CDMR,IDMD,IDAR,IDAD) 12 EURO
(SWMD,SFMD): 14 EURO
(SFAR): 17  EURO
(SVMD,SVAD): 20 EURO
(LVAD): 35 EURO
If customer buys full insurance we deliver car without deposit. It is the driver's responsibility to obtain a police report for the full insurance package.


Delivery/Collection
Delivery or/and collection on one-way rentals is always on request and availability of this service depends on the pick-up and drop of locations. Delivery/collection is always paid locally.
Out of the city limits charges will apply depending on the distance.
Airport Branches in Turkey: free of charge
Airport Branches in Turkey: Free of charge
Delivery and collection up to 35 km from Airport Branches 25 Euro (VAT included)
If the drop off is more than 35 km further away we charge 0,65 euro per km (VAT included)
 

One Way Chart

  Istanbul Saw Ankara Adana Kayseri Konya Trabzon Izmir Bursa Nevsheri Denizli Antalya Dalaman Bodrum Istanbul New Airport
Istanbul Saw   130 287 212 207 357 167 145 236 222 197 245 220 60
Ankara 130   285 195 210 355 165 145 235 220 145 245 210 180
Adana 287 285   125 120 300 250 256 100 220 180 225 200 200
Kayseri 212 195 125   130 150 250 188 50 215 170 260 215 280
Konya 207 210 120 130   280 160 172 100 160 90 170 160 260
Trabzon 357 355 300 150 280   395 346 240 390 350 400 390 400
Izmir 167 165 250 250 160 395   117 235 105 140 130 105 230
Bursa 145 145 256 188 172 346 117   222 167 187 200 170 205
Nevsehir 235 235 100 50 100 240 235 222   204 150 230 230 290
Denizli 220 220 200 215 160 390 105 167 204   95 110 120 280
Antalya 197 145 180 170 90 350 140 187 150 95   90 160 250
Dalaman 245 245 225 260 170 400 130 200 230 110 90   90 290
Bodrum 220 210 200 215 160 390 105 170 230 120 160 90   250
Istanbul New Airport 60 180 200 280 260 400 230 205 290 280 250 290 250

 

One-way lease must be at least 5 days.
ONE WAYS AVAILABLE ON REQUEST, SUBJECT TO CONFIRMATION

 

No-shows & Cancellations
If the customer didn’t come on time company keeps cars maximum 3 hours. (High Season: 2 hours)


Vehicle Group/Model
We are unable to guarantee a particular make, model or fuel type of car. The car shown on your voucher is for guidance only and may be substituted for an alternative, similar or upgraded car (at no extra cost) at our option. If, at time of pickup, it becomes impossible to provide your booked car as shown on your rental voucher due to breakdown or an accident, a similar or upgraded car will be provided.


Cleaning Fee
IF THE CAR IS RETURNED EXTREMLY DIRTY FROM THE INSIDE THE CHARGE FOR THE CLEANING IS 50 Euro (VAT included).
The company will provide the photos of the car as evidence.


Condition of Vehicle
Vehicles must be returned in the same condition as picked-up/delivered. Excessive staining or internal damage will be charged for at the supplier’s valet rate list. Company provides a rate list while delivering car. It is your responsibility to check the vehicle thoroughly at pick-up/collection.


Deposit Policy
The company will not charge deposit from credit cards,
The company will take deposit provision from credit cards for excess fee between 350 euro - 1000 euro
Company will release deposits after 10 workdays of return date because of possible traffic fines.


Local deposit
A pre-authorization is required for the excess amount of the vehicle. If a pre-authorization is not left, then the purchase of additional insurances is mandatory to reduce the excess on the vehicle to zero. If the excess is not reduced to zero a pre-authorization is required for the reduced excess amount. Only VISA and MasterCard accepted


Lost keys & Lost Documents
The Car Rental Company will charge if key(s) are lost or badly damaged 250 Euro (VAT included)
The Car Rental Company will charge if document(s) are lost 100 Euro (VAT included).


Voucher
Your contract for Rental is between you and our car rental partner. The voucher supplied by Surprice Cars is used to show that you have booked and paid-for the vehicle as shown on that voucher. If the booking is cancelled, the voucher is void. You must produce your voucher on arrival at rental counter.


Cross Border
Not Allowed 

 

Fines and penalties
You are responsible for the cost of any parking fines and other penalties incurred whilst the vehicle is contracted to you. The supplier or Surprice Cars will pass the relevant charges on to you plus any administrative expenses.

 

Rental Counter Identification
Valid credit card and valid driver license have to be present at the time of pick up. It is your responsibility to check that these before travel as well as to check if your driver license is valid in the country you are traveling to.

 

Extras
•    Additional Driver: 3 euro per day (VAT included)
•    Navigation system available on request at extra charge of 7 euro max 50 euro per rental day (VAT included). Loss or replacement 200 EURO (VAT included).
•    Baby seat: 3,50 euro per day (VAT included). Loss or replacement 70 euro (VAT included)
•    Snow chains available on request at extra charge of 4 euro per day (VAT included). Loss or replacement 30 euro (VAT included).

All rates are only converted and payable in Euro.
 

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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